insight6 is a customer experience (CX) specialist company with a team covering the whole of the UK and Ireland. We are the customer experience experts working with more than 800 companies including some industry-leading transport organisations. OUR NEW SAFETY CHECKER THAT CAN HELP YOU KEEP YOUR TEAM SAFE In a recent survey our clients told us that their team's safety and wellbeing was their Number One priority and yet very few had the system to monitor this. So, we have now developed an easy to use, on-line system which will tell leaders and managers every day/week (you decide the frequency) how their team felt about safety and wellbeing. The high-level detail is: 1. Each team member is asked via email “if they felt safe today?” Or another more appropriate question 2. If they did not, they are asked “why?” 3. The management team have their own dashboard where they can see the responses in real-time and make quick decisions to improve morale 4. We can also talk to them about solutions that our other clients have put in place, so you are not alone 5. It will take a business/organisation 5 minutes to set up and we do the rest. It is only £150 + VAT for 3 months for the basic package, but it can be extended to include other areas such as customer realtime feedback. If when reading the link you or a colleague would like to discuss this further, please get in touch. We are happy to demonstrate how it works over a virtual call. https://www.insight6.com/covid-team-safety-checker/ WHAT WE DO AND HOW WE HELP We measure, through our range of CX products, the entire end-to-end customer journey. By 2020 the number one business differentiator will be customer experience making it more important than ever that you provide the best possible service to your customers. Our team of Customer Experience Directors (CXD) have a broad range of knowledge and over 615 years of experience improving industry-leading businesses in a variety of sectors. Each CXD has a fantastic knowledge of their local region meaning they can help you to benchmark your business against others within your sector and area. With our unique icx6 model we can partner you to map, train and motivate your team to provide an unforgettable customer experience.
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Name: Stuart Plant