What are the timescales for this change?
To allow you to get a flavour for the benefits of Silver membership your profile will be upgraded for free until the 31st March 2021. If you pay for your Silver membership by the 31st March you will be able to continue to use all of our services. If you do not pay for a Silver subscription before this point your membership level will automatically revert to Bronze effective from 1st April 2021
Is there a Gold membership?
Not currently. Gold membership of the Rail Alliance would represent what we consider to be our full complement of events and benefits, including those ‘in the room’ in the true sense. The current COVID-19 situation prevents us from providing this of course and we will consider a return to a Gold membership offer when it is viable and safe to do so. It is likely that the Gold package will be reintroduced in January 2022 but you will get plenty of notice as to when this happens.
What happens if I can’t pay by the 31st of March 2021?
Your Rail Alliance membership will automatically switch to Bronze level from the 1st April 2021. This means you will still be listed as a Rail Alliance member, receive our newsletters, and for one delegate to be able to attend our open ‘Destination’ events free-of-charge. Other Members’ events may be attended on a pay-as-you-go basis until your annual subscription is received. It will also mean you may need to edit your company profile, as there is a lower word count for Bronze members.
What is the early bird discount you’re offering?
Early bird discount for renewing your Silver Membership by midnight on 26th February 2021 is 20%, making your membership £200 + VAT. This discount will automatically be selected for you on the payment link. On and after 27th February, membership will increase to £250 + VAT. You will receive notice when our payment portal is open.
What happens if I pay for Silver Membership after March the 31st 2021?
You can upgrade at any time between now and the end of 2021. However, the subscription fee will remain the same throughout this period so you will gain more benefits by paying for Silver membership before the end of March.
Can I pay by credit / debit card?
Yes, this is now our preferred method of payment through the our secure payment system.
Will I get a receipt for my payment?
Yes, you will get a full VAT receipt for your records on confirmation of payment.
My company requires a Pro-Forma Invoice in order to make this payment, can I receive one?
The simplest and easiest way to pay is using the online page and a credit card. We can raise a pro-forma invoice but the additional processing charges associated mean there is an additional £50 cost to your membership. Please contact us at firstname.lastname@example.org if you require this service and we can take you through the invoicing process.
Will I get a Certificate of Membership?
Currently the online focus of our activity combined with our ongoing sustainability commitment means we will not send out printed materials. However, Silver members will be able to download a digital copy of their membership certificate through the online portal when logged in.
Can I view Rail Alliance event content if I missed the live session?
If you are a Silver member, yes you can. We record and host all content as approved by our speakers and contributors. As a Silver member, this content can be viewed retrospectively via our website using your login details. Bronze members are not able to access this content.
If I purchase a digital ticket to a live webinar session can I review the content later?
Webinar tickets for Bronze members are exclusively for the live broadcast and you will not be able to view the content again once the live session has finished. To have full access to all recorded content for yourself and other members of your organisation, upgrade to Silver membership.
How do I view the Rail Alliance Terms and Conditions of membership?
Our Terms and Conditions, including our GDPR statement, are freely available to view on our website.